WhatsApp API Pricing India -
Transparent Plans

The WhatsApp API (Cloud API) is Meta's official interface for businesses to message customers at scale. It supports automation, multiple agents, CRM integrations, and template broadcasts — unlike the WhatsApp Business app on a single phone. You access it through a provider like Ominiflow.

You pay two things: Ominiflow platform fees (from ₹15,000/year + taxes on our Automation plan) and Meta's per-conversation charges, which vary by category (marketing, utility, service, authentication) and country. We list plan features on this page; Meta publishes current conversation rates in their documentation.

Automation (₹15,000/year): Cloud API setup, lead CRM, chatbot help, bulk messaging, follow-ups, forms, Google Sheet integration, and 5 agent seats — without native Zoho/Shopify/Zapier connectors. Customization (₹25,000/year): adds marketplace lead sources, and native Zoho/Shopify/WooCommerce/Zapier integrations. Enterprise: custom development, and priority support — quoted separately. See the plan cards and comparison table below for the full checklist.

Yes. Ominiflow includes free Cloud API setup and free onboarding on paid plans, with full platform access (inbox, bots, templates, CRM connectors). Meta conversation fees are billed separately at Meta's published rates with zero BSP markup.

No markup on Meta conversation fees — you pay Meta's rate. Annual plans include WhatsApp Cloud API setup and onboarding from our team. There are no surprise BSP surcharges on top of the prices shown here. Enterprise and custom development are quoted separately before you sign.

Cloud API is Meta's hosted version of the WhatsApp Business API. Meta runs the servers; you connect through Ominiflow's dashboard. Setup is faster than the older self-hosted (on-premises) API, and it is the recommended path for most SMBs and mid-market teams in India.

Pick a plan or start the India 2-day trial (or USD 14-day Scale trial), then complete Meta Business verification and number connection with our onboarding team. We help with template submission, inbox setup, and your first chatbot or broadcast. Most businesses go live within 5–7 business days if documents are in order.

Yes, if the number is not active on personal WhatsApp or the Business app at migration time. You will need to delete it from the app first, then port to the API through Ominiflow. Chat history from the app does not carry over; export contacts before you switch.

Limits depend on your Meta messaging tier (it increases as you send quality messages) and your audience's opt-in status. Broadcasts require approved templates. There is no arbitrary cap from Ominiflow on utility or service messages within Meta's fair-use rules.

Yes. Automation plan includes standard support; Customization includes premium support; Enterprise includes dedicated priority support. All customers can reach us by phone, WhatsApp, and email — including during setup and migration.

Individual (session) messages are one-to-one chats inside an open 24-hour customer service window — Meta gives 1,000 free service messages/month per number, then standard rates apply. Broadcasts use pre-approved templates sent to opted-in contacts at once, ideal for offers, reminders, and updates outside an active chat.

We offer a partner program for agencies and developers who resell or implement Ominiflow for clients. Resellers get enablement, partner pricing, and migration support. See our Partners page or contact us if you want to white-label or bundle Ominiflow with your services.