Unified Customer View
Sync customer history, contacts, and messages so your team always has full context.
WhatsApp Coexistence
Two Apps, One Number,
Fully Synced
Reps keep chatting on the Business App. Marketing runs broadcasts and bots from Ominiflow. Same number, synced threads — no painful migration weekend.
WhatsApp coexistence lets the same number run on the Business App and Ominiflow's Cloud API at once — keep rep-to-customer chats on the app, add broadcasts, bots, team inbox, and CRM sync without losing history.
Personalized Messaging at Scale
Sales reps keep the personal touch on the Business App while you broadcast at scale from Ominiflow.
Team-Wide Visibility
Managers get full visibility across conversations through Ominiflow’s shared Team Inbox.
Streamline Sales Communication on WhatsApp
Equip reps with automation and control to manage leads more effectively — without losing continuity on the Business App.
Track Rep Conversations
Stay updated on WhatsApp Business API chats and lead activity across your sales team.
Message from Business Numbers
Send approved templates, bulk messages, and remarketing campaigns from your business number.
Automate Replies & Workflows
Set up shared welcome messages, no-code chatbots, and routing rules that work alongside live chats.
Integrate with your CRM
Track customer conversations and sales stages in your CRM and Ominiflow account together.
Run Campaigns Without Losing Chat History
Coexistence keeps your WhatsApp Business App chats intact while you unlock Cloud API power for broadcasts and automation.
Simultaneous Access
Use both the WhatsApp Business App and Ominiflow’s Cloud API features with the same phone number.
Sync & Forget
Contacts, recent chat history, and future 1:1 chats are mirrored in Ominiflow so nothing falls through the cracks.
Start Sending Immediately
Go live quickly with guided onboarding. Launch templates and campaigns as soon as your number is connected.
Transparent Pricing
Plans from ₹15,000/year with no BSP markup on Meta conversation fees. Pay only for what you use on Meta’s side.
Connect & Forget — Minutes to Set Up, Built to Scale
Reach thousands instantly without losing continuity on your existing WhatsApp Business App conversations.
1 Number
Business App + Cloud API
Synced
chats, contacts & history
Broadcast
without losing continuity
Team Inbox
full manager visibility
Client Stories
What customers say about Ominiflow
Teams across India and beyond use Ominiflow for WhatsApp automation, campaigns, and support.
“We get hundreds of course enquiries every week. Ominiflow qualifies leads on WhatsApp, sends programme brochures automatically, and nudges students who stop mid-application. Our counsellors still close the enrolments — but they are not copying the same answers from a spreadsheet anymore.”
“Buyers expect instant replies on WhatsApp. We share floor plans, book site visits, and run follow-up sequences for warm leads. One inbox for the whole sales team means no enquiry sits with one agent while another has no idea it exists.”
“Festive seasons used to mean late nights answering the same catalogue questions. Now customers get collection photos, gold-rate updates, and appointment slots through approved templates. Our showroom team focuses on buyers who are already in the store.”
“Our dealers and export partners need timely order and dispatch updates. Ominiflow broadcasts shipment alerts and routes distributor queries to the right desk — across India and our Gulf trade corridors — from one WhatsApp Business number.”
Frequently Asked Questions
What is WhatsApp coexistence?
A Meta feature: one business number works on both the WhatsApp Business App and the Cloud API simultaneously, with chats and contacts synced between them.
Can I keep using WhatsApp Business App with Ominiflow?
Yes. Reps chat on the app; Ominiflow handles templates, broadcasts, automation, and manager visibility on the same number.
Will my existing chat history be lost?
No. Recent history and contacts sync into Ominiflow. New 1:1 chats mirror both ways so context is not split across tools.
Who is coexistence best for?
Sales teams that want personal chats on the Business App but need scale features — broadcasts, bots, multi-agent oversight — without migrating off the app cold turkey.
How do I enable coexistence on Ominiflow?
Start a trial or book onboarding. We connect your number with coexistence enabled and walk you through inbox, templates, and first broadcast.
Ready to run WhatsApp at scale — without giving up your Business App?
Harness WhatsApp’s reach with Ominiflow coexistence: broadcasts, automation, and team inbox on the same number you already use.