Razorpay + WhatsApp Integration
Send Razorpay payment links on WhatsApp, confirm collections, and nudge failed payments — ideal for travel, services, and high-AOV D2C checkout recovery.
Razorpay payment link API integrates with Ominiflow chatbot and template flows. Generate links dynamically from conversation context — booking amount, invoice ID, partial payment.
Webhook on payment.captured triggers order confirmation template. payment.failed events start a retry sequence with alternate UPI/debit options within the session window.
Used by travel operators, coaching institutes (fee collection), and B2B services sending post-quote payment requests on WhatsApp.
How It Works
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1
Connect Razorpay accountAdd API key and secret in Ominiflow payment integrations settings.
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2
Create payment link templateBuild chatbot node or template button that generates Razorpay link from amount variable.
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3
Configure webhooksPoint Razorpay webhooks to Ominiflow endpoint for capture and failure events.
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4
Map confirmation messagesSend receipt and next-step Utility template on successful payment.