How-To Guides

WhatsApp API Tutorials

Practical tutorials for Indian teams adopting WhatsApp Cloud API through Ominiflow — from Meta Business verification to live automation in under a week.

Account Setup

How to Get WhatsApp Green Tick Verification

Step-by-step guide to Meta verified badge (green tick) for your WhatsApp Business number — eligibility, documentation, and common rejection fixes.

Instagram

Instagram DMs, Comments, and Agent Replies

Connect a professional Instagram account so DMs and comments land in the team inbox, with human or AI agent replies beside WhatsApp.

Migration

How to Migrate from Wati, AiSensy, or Another BSP

Zero-downtime migration checklist — export templates, preserve phone number, transfer WABA, and relaunch flows on Ominiflow Cloud API.

Messaging

WhatsApp Broadcast Limits Explained (2026)

Understand tier limits, quality rating impact on throughput, and how to scale from 1K to 100K+ daily Marketing template sends.

Templates

How to Get WhatsApp Templates Approved

Meta template approval rules for Utility, Marketing, and Authentication — category selection, variable formatting, and rejection fixes.

Integrations

Shopify + WhatsApp Setup Tutorial

Connect Shopify to Ominiflow in 30 minutes — checkout opt-in, order webhooks, COD flow, and abandoned cart recovery.

Integrations

Zoho CRM + WhatsApp Setup Tutorial

Native Zoho CRM connection without Zapier — OAuth, field mapping, deal stage triggers, and conversation logging.

Compliance

WhatsApp Quality Rating — Green, Yellow, Red

How Meta calculates quality rating, what triggers Yellow/Red status, and recovery steps to restore Marketing send capacity.

Account Setup

Meta Business Verification for WhatsApp API

Verify your business in Meta Business Suite — documents needed for Indian companies, GST, and timeline to unlock higher messaging limits.

E-commerce

Abandoned Cart Recovery Setup

Configure three-step cart recovery on Shopify/WooCommerce — timing, templates, discount strategy, and conversion tracking.

E-commerce

COD Verification Flow Setup

Reduce RTO with YES/CANCEL COD confirmation — template design, dispatch hold rules, and Shopify tag automation.

E-commerce

WhatsApp Returns & Exchanges Setup

Automate size swaps, refund intake, reverse pickup updates, and QC status on WhatsApp after delivery.

Automation

No-Code Chatbot Builder — Getting Started

Build your first WhatsApp chatbot in Ominiflow — nodes, variables, handoff to agents, and fallback messages.

Marketing

Click-to-WhatsApp (CTWA) Ads Setup

Launch Meta ads that open WhatsApp conversations — pixel setup, greeting message, chatbot handoff, and ROAS tracking.

Developers

Webhook Integration for Custom Apps

Receive inbound messages and delivery status via webhooks — authentication, payload structure, and retry handling.

Account Setup

Managing Multiple WhatsApp Business Numbers

Add regional, brand, or department numbers under one Ominiflow workspace — permissions, routing, and billing.

Templates

Utility vs Marketing Templates — When to Use Which

Category rules for 2026 — pricing difference, compliance requirements, and misclassification risks.

Compliance

WhatsApp Opt-In Compliance for India

Collect valid marketing consent at checkout, on website, via WhatsApp In-App Signup deep links, and CTWA — DPDP Act considerations and Meta policy alignment.

Integrations

HubSpot WhatsApp Integration Setup

HubSpot WhatsApp integration setup — contact sync, deal-stage automation, and a shared inbox with the CRM sidebar.

Integrations

WooCommerce + WhatsApp Setup Tutorial

Install the official OminiFlow for WooCommerce plugin from WordPress.org, then connect pixel, catalog, and WhatsApp order templates.

Operations

Team Training for Shared WhatsApp Inbox

Onboard support and sales agents to Ominiflow unified inbox — assignment, SLAs, canned replies, and CRM context.

Developers

API-First Onboarding for Developers

Integrate Ominiflow REST API into your product — send templates, receive messages, embed inbox, and manage contacts programmatically.

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