Festive peak enquiries
Automate catalogue sharing and appointment slots before staff drown in "is this available?" messages.
Retail & Fashion · WhatsApp API
WhatsApp Business API for Retail & Fashion
WhatsApp API for retail drives collection drops, store visit booking, stylist consultations, and loyalty campaigns with catalog messages and broadcasts. Catalog sync works best when product data is clean in your source system.
Collection launches, festive campaigns, store appointment booking, and VIP clienteling for fashion and retail brands on WhatsApp — where open rates beat email for many promotional drops.
32%
Higher campaign ROI
Higher campaign ROI
2.5×
Store visit bookings
Store visit bookings
98%
Launch message opens
Launch message opens
20%
Repeat purchase lift
Repeat purchase lift
Can fashion brands share catalogs on WhatsApp?
WhatsApp API for retail drives collection drops, store visit booking, stylist consultations, and loyalty campaigns with catalog messages and broadcasts. Catalog sync works best when product data is clean in your source system.
Yes. Sync product catalogs and send multi-product messages in chat. Large catalogs may need category-level browsing in the bot rather than sending every SKU at once.
Last updated: September 2026
Challenges We Solve
VIP clienteling at scale
Personalized outreach to high-value segments — still needs human stylists for high-ticket closes.
Key Benefits
- ✓ New arrival and sale broadcasts to opted-in lists
- ✓ Store appointment and stylist booking
- ✓ Catalog and multi-product messages
- ✓ Post-purchase care and review requests
Platform Features
VIP Segments
Tag-based campaigns for loyalty tiers.
Store Locator Bot
Share nearest store, hours, and book visit.
Use Cases
Festive drop
Teaser broadcast → launch day catalog → book fitting appointment.
Related guides
Frequently Asked Questions
Can fashion brands share catalogs on WhatsApp?+
Yes. Sync product catalogs and send multi-product messages in chat. Large catalogs may need category-level browsing in the bot rather than sending every SKU at once.
Do customers need to opt in for sale broadcasts?+
Yes. Marketing templates require opt-in. Collect consent at checkout, in-store, or via QR — purchased contact lists are not compliant and risk number quality downgrade.
Can stylists take over from the bot?+
Yes. VIP or high-intent chats route to stylists in the shared inbox with product interest and size preferences from the bot conversation.