WhatsApp Message Templates

Finance & BFSI

Loan Approval Message Template

Utility template notifying customers their loan is approved — amount, tenure, disbursement timeline, and document checklist.

Send immediately after credit committee approval as Utility — transactional update on an application the customer initiated. Include only factual terms; no cross-sell in the same template.

Follow with disbursement confirmation and EMI schedule templates. Pair with loan offer message for pre-approval flows.

Sample Template Copy

Dear {{1}}, congratulations! 🎉

Your loan application *#{{2}}* has been *approved* for ₹{{3}} at {{4}}% p.a. for {{5}} months.

Disbursement within {{6}} business days after document verification.

Questions? Reply HELP.

Variables: {{1}} customer_name, {{2}} application_id, {{3}} amount, {{4}} rate, {{5}} tenure_months, {{6}} disbursement_days

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