3X
Higher conversion when checkout stays in-chat vs email links
WhatsApp Payments
Collect Payments Directly in WhatsApp
Share payment links inside WhatsApp conversations and automations. Customers pay without leaving the thread; you see who paid, who did not, and who needs a nudge — all in one place.
1 Dashboard
Paid, pending, and failed payments per customer
UPI + Cards
UPI, credit/debit cards, and net banking via your gateway
Why Use WhatsApp Payments?
People already asked the question in chat. Let them pay there instead of hunting for a payment email or SMS link.
Checkout without context switching
Payment links open in the same conversation where the customer chose the product or plan.
Fewer abandoned carts
Timed payment nudges in WhatsApp beat email reminders for Indian D2C and service businesses.
Live payment status
See pending, successful, and failed payments per customer and per campaign.
Automated follow-ups
Broadcast or bot reminders to people who opened the link but did not complete payment.
Your existing gateway
Plug in Razorpay, PayU, or other gateways you already reconcile in finance.
Gateway-grade security
Money moves through your payment provider; WhatsApp carries the link and conversation context.
WhatsApp Payment Features
Everything your team needs to collect and recover revenue on WhatsApp.
Send payment requests from live chat or chatbot nodes.
Share one-off or bulk payment links from campaigns.
Track pending, paid, and failed states per order.
Retarget unpaid customers with reminder workflows.
View payment history on each customer profile.
Export payment reports for finance reconciliation.
How It Works
Set up once and start collecting payments in WhatsApp conversations.
Step 1
Connect your payment gateway and WhatsApp API number.
Step 2
Add payment steps to chatbot or agent workflows.
Step 3
Send links and watch status update in real time.
Step 4
Remind unpaid customers with scheduled follow-ups.
Frequently Asked Questions
Is WhatsApp Payments secure?
Card and UPI processing runs through your payment gateway. WhatsApp is the conversation layer — not the bank.
Which payment methods can I offer?
Whatever your gateway supports: UPI, cards, net banking, wallets. Configure once, reuse in every flow.
Can I track failed and pending transactions?
Yes. Status shows on the customer record and in campaign reports so support can call or message without asking finance.
Can I automate payment reminders?
Yes. Schedule bot or broadcast reminders for users who have not completed payment within your window.
In which countries is direct WhatsApp payment collection available?
Depends on Meta and payment partner support in each market. India teams typically use payment links via Razorpay or similar; confirm compliance for your region.
Start Collecting Payments on WhatsApp
Turn chats into collected revenue — payment links, reminders, and reporting on Ominiflow.