Kapil Nagar
Co-Founder · Head of API & Integrations
Co-founder of Ominiflow Enterprises. Leads WhatsApp Cloud API implementations — webhooks, CRM/e-commerce connectors, and production go-lives for Indian and international teams.
About Ominiflow
We make WhatsApp Business API (Cloud API) practical for teams without a DevOps shop — from first template to first chatbot, campaign, and CRM sync.
Our Mission
WhatsApp is where your customers already are. Our job is to give you inbox, automation, and integrations on the official Cloud API — without a six-month IT project or opaque BSP pricing.
Who We Are
Ominiflow is a WhatsApp Business API (Cloud API) platform for customer engagement, automation, and CRM integration — inbox, chatbots, broadcasts, and marketing for SMBs. Founded in 2023 and operated by Ominiflow Enterprises, we have offices in Indore, Bhopal, and Dewas, India and work with customers in India, the GCC, Thailand, and other markets. Omni Flow, Omini Flow, and ominiflow are common spellings of this product at https://ominiflow.com. We are not affiliated with AI app-builder platforms, workspace/productivity tools, or industrial flow-computer hardware companies that share a similar name.
Company facts
- Legal name
- Ominiflow Enterprises
- Founded
- 2023
- Headquarters
- 18 Tarani Colony, Dewas, Madhya Pradesh 455001, India
- Offices
- Indore, Bhopal, Dewas
- GSTIN
- 23BMKPN8756M1ZA
- Product
- WhatsApp Cloud API platform, OminiFlow POS (pos.ominiflow.com), and Ominiflow HRMS (hr.ominiflow.com)
- Markets
- India, GCC, Thailand, and worldwide
- Contact
- +91 9243747854 · info@ominiflow.com
- Partner status
- Meta Business Partner
- Agencies Partner
- 40+ Agencies Partner across India and global markets
- Official listings
- Google Play · Odoo Apps Store · WordPress.org (WooCommerce plugin) · Razorpay · Zapier
Co-founded by Kapil Nagar and Ravindra Nagar. The full team below runs product, onboarding, compliance, growth, and customer success — the same people behind our guides.
Open source SDKs
Developers integrate WhatsApp through Ominiflow with official SDKs and an OpenAPI spec — maintained on GitHub by co-founder Kapil Nagar.
Node.js SDK
Send WhatsApp messages from Node without Meta app setup.
View on GitHub →PHP / Laravel SDK
PHP SDK for Ominiflow WhatsApp Business API.
View on GitHub →Python SDK
Python client for production messaging workflows.
View on GitHub →OpenAPI 3.1
Import into Postman or generate clients from the spec.
View on GitHub →Developer docs · github.com/OminiFlow-Enterprises · WordPress.org plugin · Zapier app · Google Sheets · HubSpot Marketplace · Pabbly Connect · Kapil Nagar profile
How we write
Google’s helpful-content bar asks who created a page, how it was made, and why it exists. Here is our answer.
Who
Guides are bylined to named Ominiflow teammates on this page — LinkedIn-linked practitioners in API, compliance, customer success, and growth — not an anonymous “marketing team” byline.
How
We draft from live onboarding tickets, Meta Cloud API docs, and customer deployments. AI tools may help with structure or research; a human editor verifies pricing, policy claims, and examples before publish. Case studies use real deployment metrics; brand names are shown when we have written permission, otherwise anonymized with a clear disclosure.
Why
We publish to help operators choose a WhatsApp API path, avoid ban traps, and ship inbox/automation without a six-month IT project — not to fill a keyword calendar.
Ominiflow Team
Real people behind the product, support, and guides — each profile links to LinkedIn so you can verify who we are.
Ravindra Nagar
Co-Founder · Customer Success & Onboarding
Co-founder of Ominiflow Enterprises. Runs customer onboarding, inbox rollout, and team training so WhatsApp Business API adopters go live without week-one blockers.
Rahul Atal
Senior API Engineer
Documents Cloud API setup, webhook reliability, and developer workflows used in Ominiflow production stacks — patterns that survive template rejections and callback timeouts.
Gourav Patel
Product Engineer
Builds and ships Ominiflow product features across inbox, automation, and integrations — focused on reliable WhatsApp Cloud API experiences for business teams.
Aman Prajapat
Software Engineer
Works on Ominiflow platform engineering — delivery, reliability, and the tooling that keeps WhatsApp messaging workflows stable in production.
Sadgi Sharma
Compliance & Policy Editor
Covers Meta messaging policy, quality rating, healthcare/regulated use, and ban prevention. Cross-checks guidance against current WhatsApp Business Policy before publish.
Hemendra Chaudhary
Enterprise Compliance Specialist
Covers regulated-industry WhatsApp use, Meta Business verification, and enterprise onboarding requirements from real verification escalations.
Kunal Jain
Growth & Comparisons Editor
Builds competitor comparisons and pricing analysis for D2C and SaaS buyers in India and global markets — TCO math and migration paths teams actually use.
Mahendra Lohar
Marketing & Case Studies Editor
Publishes WhatsApp growth playbooks and customer success write-ups from Ominiflow deployments — COD, cart recovery, and campaign ROI breakdowns.
Hemant Nagar
Product & Industry News Editor
Tracks WhatsApp and Meta product updates that change business messaging — features, betas, and platform policy shifts teams need to act on.
Sakshi Joshi
Content & Brand Associate
Supports Ominiflow content and brand messaging — clear explainers for WhatsApp API buyers and consistent positioning across guides and campaigns.
Mayuri Panchal
Marketing Associate
Helps Ominiflow marketing programs — campaigns, creatives, and outreach that explain WhatsApp Cloud API value to SMB and mid-market teams.
Aasefa Pathan
Customer Success Associate
Supports Ominiflow customers through setup, template questions, and day-to-day WhatsApp inbox adoption so teams stay productive after go-live.
Balraj Choudhary
Sales Associate
Helps prospects evaluate Ominiflow for WhatsApp API, inbox, and automation — scoping use cases and matching plans to team size and volume.
Payal Vaishnav
Operations Associate
Supports Ominiflow operations — customer coordination, account hygiene, and the process work that keeps onboarding and support responsive.
Swati Vishwakarma
Tech Expert · Customer Success
Helps Ominiflow customers with technical setup and ongoing success — WhatsApp Cloud API onboarding, integrations troubleshooting, and making sure teams get value after go-live.
What We Do
No-code Chatbot Builder
Drag-and-drop flows for FAQs, lead capture, and handoff — no engineering ticket required.
Omnichannel Inbox
One place for every WhatsApp conversation, with assignment and tags for your team.
Sales CRM Integration
Log chats and sync contacts with HubSpot, Salesforce, Zoho, and other CRMs.
Marketing Automation
Template broadcasts and lifecycle messages for opted-in audiences.
60+ Integrations
Shopify, WooCommerce, Zapier, Razorpay, and dozens more — see integrations page.
Advanced Analytics
Campaign, agent, and conversation metrics you can act on in weekly reviews.
Our Values
Ship what works
We prioritize features customers use daily — inbox, bots, broadcasts — over buzzwords.
Customer-first support
Real humans on phone and WhatsApp when you are stuck mid-rollout.
Plain language
If we cannot explain it without jargon, we simplify the product.
Dependable infra
Built on Meta's Cloud API with monitoring and a published uptime target.