WhatsApp Integrations

E-commerce

Shopify + WhatsApp Integration

Connect Shopify orders, carts, and customers to WhatsApp Cloud API — COD verification, abandoned cart recovery, shipping updates, and opt-in at checkout.

Shopify webhooks feed Ominiflow in real time: checkout abandoned, order placed, fulfillment shipped, and delivery confirmed. Trigger the right Utility or Marketing template at each lifecycle moment.

Checkout checkbox captures WhatsApp opt-in with consent text. Customer tags sync for VIP segments and repeat buyer broadcasts. Product images pull into cart recovery templates automatically.

Built for Indian D2C: COD confirmation flows, Razorpay payment link follow-ups, and RTO reduction workflows ship as templates in the Ominiflow library.

How It Works

  1. 1
    Install Shopify appConnect store from Ominiflow dashboard — approve read orders, customers, and checkouts.
  2. 2
    Configure opt-inAdd checkout checkbox widget and privacy link for Meta-compliant consent capture.
  3. 3
    Enable lifecycle flowsTurn on COD verify, cart recovery, order shipped, and delivery confirmation sequences.
  4. 4
    Sync customer tagsMap Shopify tags to Ominiflow segments for targeted broadcasts and VIP drops.

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