Business Platform

منصة مراسلة أعمالك لتفاعل العملاء

نمِّ توليد العملاء والتجارة الحوارية والتسويق والدعم — مع واجهات واتساب على مستوى المؤسسات عبر Cloud API من Meta.

Business team collaborating on WhatsApp messaging platform dashboard

Put messaging to work for your business

One platform for every stage of the customer journey — from first ad click to post-purchase support.

اوصل للعملاء في أي مكان تقريبًا

التقِ بالمشترين على واتساب — القناة التي يفتحونها عشرات المرات يوميًا. رقم عمل واحد وتغطية عالمية.

تواصل عبر المحادثات

ادفع نتائج التسويق والمبيعات والدعم بمحادثات ثنائية الاتجاه عبر رحلة العميل — وليس رسائل أحادية الاتجاه فقط.

اصنع تجارب لا تُنسى

دعوات تفاعلية وكتالوجات ووسائط غنية وروابط دفع وتدفقات بلا تعليمات برمجية تبدو شخصية على نطاق واسع.

Discover WhatsApp use cases that drive growth

Common patterns teams deploy on Ominiflow — from transactional updates to full conversational commerce.

Notifications

Share important updates with customers

  • Send order confirmations and shipment updates
  • Share appointment availability and reminders
  • Deliver utility messages customers actually read
See support use cases
Warehouse team sending order confirmations and shipment updates via WhatsApp

Promotions

Make promotions feel more personal

  • Drive upsell and cross-sell opportunities
  • Re-engage after cart abandonment
  • Maximize ROI with hyper-relevant campaigns
See marketing use cases
Customer receiving a personalized WhatsApp promotion at home

Commerce

Build a friction-free buyer journey

  • Let customers browse catalogs inside WhatsApp
  • Collect payments without leaving the chat
  • Sync orders with Shopify and WooCommerce
See commerce use cases
Retail store owner helping customer browse products on WhatsApp

Customer care

Optimize support costs and increase efficiency

  • Deploy bots to deflect high-volume inbound requests
  • Route to live agents only when a human is needed
  • Integrate with CRM and helpdesk platforms
See customer care use cases
Support team managing WhatsApp conversations from a shared inbox

Verifications

Provide account access and password support

  • Deliver OTP and one-time passwords instantly
  • Enable multi-factor authentication flows
  • Keep authentication messages compliant and logged
See verification use cases
User verifying account with secure WhatsApp authentication message

Custom flows

Create your own one-of-a-kind experiences

  • Build no-code chatbots with visual flow builder
  • Design interactive forms and qualification paths
  • Connect webhooks for bespoke business logic
Explore chatbot builder
Team designing custom WhatsApp conversational flows

Frequently asked questions

What is the Ominiflow WhatsApp Business API platform?
Ominiflow is the software layer on Meta's Cloud API — team inbox, chatbots, broadcasts, CRM sync, and integrations in one dashboard. You get enterprise messaging without building on raw API endpoints yourself.
How is Ominiflow different from the WhatsApp Business App?
The free Business App works for one person replying manually. Ominiflow adds multi-agent inbox, automation, CRM sync, approved templates at scale, and webhooks — built for teams and growth.
Do I need developers to use Ominiflow?
No for day-to-day work. Chatbots, broadcasts, inbox, and CRM are visual. Developers can use REST API and webhooks when you need custom integrations.

Take the next step

Ominiflow offers a more personal customer experience so you can run your business better — on the channel customers already trust.

Need help? Chat with AI