WhatsApp API Case Studies

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Agrikal

Agriculture

Agrikal: Dealer Alerts Without Phone Tag

Field operations notify dealers about price changes, stock, and delivery windows on WhatsApp — especially during harvest peaks when everyone is on the road.

Last updated: 2026-07-22

Templates
Price + stock alerts
Chat
Order confirmations
Field-ready
Works on the road
Dealers
Fewer missed calls

The Challenge

Harvest peaks meant field teams and dealers played phone tag for price changes and stock availability. Missed calls delayed orders.

The Solution

Approved templates for price and stock updates. Order confirmation in chat instead of callbacks. Shared visibility for field ops when dealers reply.

"Field teams confirm orders in chat instead of playing phone tag — especially during harvest peaks."

— Field Operations, Agrikal

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