Engagement pelanggan global
Hubungi pelanggan lintas pasar lewat WhatsApp dan otomatisasi.
Libatkan pelanggan, otomatiskan percakapan, kelola kampanye, dan bangun alur kerja kuat dengan Ominiflow — platform komunikasi pelanggan yang skalabel untuk bisnis di seluruh dunia.
Tur singkat inbox, chatbot, dan kampanye sebelum trial.
Terakhir diperbarui: Agustus 2026
Ominiflow adalah platform WhatsApp Business API (Cloud API) — lapisan perangkat lunak BSP — untuk SMB dan mid-market di seluruh dunia. Menghubungkan bisnis Anda ke Cloud API resmi Meta dan menambahkan inbox bersama, chatbot tanpa kode, agen AI, broadcast, analitik, dan sync CRM dengan Zoho, HubSpot, dan Shopify. Biaya percakapan Meta ditagih sesuai tarif resmi dengan nol markup BSP. Dengan dokumen lengkap, sebagian besar tim go-live dalam 5–7 hari kerja. Dibangun di India. Dirancang untuk dunia.
Source: Ominiflow pricing · How to get WhatsApp Business API · WhatsApp API platform guide
Trusted by growing brands
Chatbot, broadcast, inbox tim, CRM bawaan, dan 60+ integrasi — terhubung ke Cloud API resmi. Sebagian besar tim menyiapkan alur pertama dalam sehari.
Buat bot FAQ, formulir lead, dan booking di editor visual. Arahkan chat kompleks ke agen bila perlu.
Koneksi langsung ke Cloud API Meta dengan onboarding terpandu, template, dan verifikasi nomor.
Satu inbox untuk seluruh tim. Tetapkan percakapan, tambah catatan, dan lihat riwayat.
Tangkap lead dari chat, iklan, dan formulir ke satu pipeline. Sync ke Zoho, HubSpot, atau Salesforce.
Kirim template yang disetujui ke daftar opt-in — penawaran, pengingat, update. Segmentasikan dan lacak pengiriman.
Tarik katalog dari Shopify, WooCommerce, atau spreadsheet. Pelanggan browsing dan bayar di chat.
Lihat terkirim, dibaca, dan dibalas. Ekspor laporan atau sync ke BI untuk ROI nyata.
DM dan komentar Instagram masuk ke inbox tim yang sama dengan WhatsApp. Agen membalas, atau agen AI lalu menyerahkan ke orang.
Ominiflow mendukung tim yang beroperasi lintas pasar — dari satu toko hingga multi-lokasi — di satu platform WhatsApp.
Dibangun di India. Dirancang untuk dunia.
Hubungi pelanggan lintas pasar lewat WhatsApp dan otomatisasi.
Kelola alur komunikasi untuk cabang, toko, kota, atau wilayah.
Bangun alur yang tumbuh dari bisnis kecil ke operasi besar.
Gunakan API, webhook, dan integrasi untuk menghubungkan Ominiflow ke stack Anda.
Dirancang untuk bisnis lintas negara. Jelajahi panduan WhatsApp API untuk pasar Anda.
Platform Cloud API yang sama — playbook untuk e-commerce, ritel, hospitality, pendidikan, dan agensi di seluruh dunia.
Update pesanan, recovery keranjang, promo, support, dan otomatisasi pasca-beli.
Kampanye per toko, notifikasi, lead, dan komunikasi cabang.
Reservasi, update pesanan, penawaran, feedback, dan engagement.
Follow-up lead, komunikasi admisi, pengingat, dan notifikasi.
Kualifikasi lead, inquiry properti, follow-up, dan otomatisasi.
Janji temu, pengingat, dan komunikasi pelanggan.
Kelola otomatisasi WhatsApp dan komunikasi pelanggan untuk banyak klien.
Gunakan REST API dan webhook untuk mengirim pesan, sinkronkan event, dan perluas otomatisasi ke CRM atau backend.
Kapabilitas yang dievaluasi tim saat memilih platform WhatsApp Business API internasional.
Official Cloud API access with guided onboarding and template management.
Documented APIs to send messages, manage templates, and query conversations.
Event-driven delivery for inbound messages, status updates, and automation triggers.
No-code chatbots and visual flows with optional API extensions.
Shared inbox with assignment, notes, and collision detection for teams.
Compliant broadcasts with segmentation, scheduling, and delivery analytics.
Two-way WhatsApp conversations across marketing, sales, and support.
Native sync with Zoho, HubSpot, Shopify, and more — plus Zapier/Make.
OpenAPI specs and SDKs for Node, PHP, and Python.
Built to grow from a single number to multi-WABA / multi-brand operations.
Multi-agent seats with attribution and manager visibility into conversations.
Delivery, engagement, and workflow performance insights for campaigns and bots.
Keamanan, kontrol akses, dan dokumentasi kepatuhan untuk procurement.
Platform controls and policies designed to protect customer conversation data.
Messaging on Meta's official WhatsApp Cloud API with delivery status tracking.
Account access controls for teams connecting WhatsApp Business accounts.
Multi-agent inbox with attribution so managers can see who handled each chat.
Event webhooks for inbound messages and status updates to connect your systems.
Conversation history and agent attribution for coaching and dispute resolution.
Scale from one number to multi-number and multi-brand operations.
Privacy Policy and Data Processing Agreement available for procurement review.
Hasil bervariasi menurut industri dan penggunaan — tolok ukur dari pelanggan yang menjalankan chatbot, inbox, dan kampanye.
Meta publishes 119 WhatsApp Business case studies (self-reported, not Ominiflow results). See the patterns on Cloud API
Balasan lebih cepat dan konsisten di saluran yang sudah digunakan pelanggan.
Bot menangani pertanyaan berulang; agen fokus pada sales dan eskalasi.
Balasan bot instan plus peringatan tim mengurangi waktu tunggu.
Open rate WhatsApp mengalahkan email untuk kampanye dan pengingat.
Marketing, support, analytics, dan sales berbagi data kontak yang sama.
Jalankan iklan click-to-WhatsApp dan broadcast. Tangkap nomor dan consent di thread yang sama.
Bot menjawab pertanyaan umum 24/7. Agen masuk dengan konteks penuh bila perlu.
Lacak pengiriman, waktu respons, dan ROI — lalu sesuaikan template dan segmen.
Kualifikasi lead, kirim follow-up, dan catat hasil di CRM.
Platform sama, playbook berbeda — dari pemulihan keranjang hingga pengingat janji.
60+ Integrations
Connect CRM, store, payments, and spreadsheets so orders, leads, and tickets update automatically — no retyping between systems. Official listings on Google Play, the Odoo Apps Store, WordPress.org, Google Sheets, the HubSpot Marketplace, and Pabbly Connect.
Straight answers on setup, pricing, integrations, trials, and how Ominiflow fits marketing, sales, and support workflows.
Live on Zoom — walk through Cloud API setup, a no-code chatbot, and your first broadcast. Bring your business questions; no coding background needed.
100% Free · No Credit Card · Limited Seats
Get full platform access with a free setup. Onboarding help included on annual plans.
Pilih mata uang untuk melihat harga. Paket self-serve tersedia di INR dan USD; mata uang lain via sales.
Live self-serve pricing is available in INR. For USD, AED, GBP, or EUR billing, talk to sales — we do not convert prices in the browser.
Real teams using Ominiflow for WhatsApp API automation, campaigns, and support.
“We get hundreds of course enquiries every week. Ominiflow qualifies leads on WhatsApp, sends programme brochures automatically, and nudges students who stop mid-application. Our counsellors still close the enrolments — but they are not copying the same answers from a spreadsheet anymore.”
“Buyers expect instant replies on WhatsApp. We share floor plans, book site visits, and run follow-up sequences for warm leads. One inbox for the whole sales team means no enquiry sits with one agent while another has no idea it exists.”
“Festive seasons used to mean late nights answering the same catalogue questions. Now customers get collection photos, gold-rate updates, and appointment slots through approved templates. Our showroom team focuses on buyers who are already in the store.”
“Our dealers and export partners need timely order and dispatch updates. Ominiflow broadcasts shipment alerts and routes distributor queries to the right desk — across India and our Gulf trade corridors — from one WhatsApp Business number.”
“Clients open tickets on WhatsApp and expect the same response time as email. Shared inbox, assignment rules, and chatbot FAQs handle the repeat questions. Project managers read the full conversation history before every client call — that alone cut a lot of back-and-forth.”
“We notify dealers about price changes, stock availability, and delivery windows on WhatsApp. Field teams confirm orders in chat instead of playing phone tag — especially during harvest peaks when everyone is on the road.”
Bicara dengan tim Ominiflow tentang otomatisasi WhatsApp, engagement, integrasi API, dan alur kerja kustom.
Questions about setup, pricing, or migration? Call, WhatsApp, or email — our team replies with practical next steps for your market.
Support:
+91 9243747854
Ominiflow Enterprises
GSTIN: 23BMKPN8756M1ZA