WhatsApp API Case Studies

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KVS Homes

Real Estate

KVS Homes: Site Visits Booked on Autopilot

Real-estate sales team shares floor plans, books site visits, and runs follow-up sequences from one WhatsApp Business number — so no portal lead sits with a single agent.

Last updated: 2026-07-22

<90s
Typical first reply target
1 number
For the whole sales desk
Auto
Brochure + visit booking
Shared
Inbox for every agent

The Challenge

Buyers expect instant replies on WhatsApp. When brokers answered hours later — or only on personal phones — portal and Click-to-WhatsApp leads went cold. Floor plans and payment schedules were re-sent manually for every project.

Sales managers could not see which agent owned which chat, so follow-ups slipped.

The Solution

Enquiry flows capture budget band, BHK, and preferred location, then send matching brochures. Calendar-linked site-visit booking plus reminder templates cut no-shows. Multi-agent inbox assigns by project; conversation history stays with the deal.

"One inbox for the whole sales team means no enquiry sits with one agent while another has no idea it exists."

— Sales & Site-Visit Team, KVS Homes

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