Tandhan
Manufacturing & Distribution
Tandhan: Dealer & Export Updates at Scale
Export and distribution teams broadcast shipment alerts and route dealer queries to the right desk — across India and Gulf trade corridors — from one WhatsApp Business number.
Last updated: 2026-07-22
The Challenge
Dealers and export partners needed timely order and dispatch updates. Phone tag across time zones delayed confirmations during peak shipping windows.
The Solution
Utility broadcasts for shipment alerts to opted-in dealers. Shared inbox routes distributor queries by region or product desk. One Cloud API number replaces scattered personal chats.
"Ominiflow broadcasts shipment alerts and routes distributor queries to the right desk from one WhatsApp Business number."