Travel Operator: Quote-to-Booking on WhatsApp (Anonymized)
Kerala boutique tour operator converts CTWA leads with itinerary PDFs and Razorpay links — brand anonymized.
Last updated: 2026-02-10
47%
Quote-to-booking CVR
−65%
Manual itinerary time
23%→9%
Post-quote drop-off
4.8★
Avg Google review (6 mo)
The Challenge
Seasonal CTWA and Instagram demand overwhelmed two sales executives. Manual itineraries and bank-transfer payments caused drop-off after quote approval.
The Solution
Chatbot qualification, auto itinerary PDFs, Razorpay payment links, Utility pre-travel checklists, and post-trip review requests.
"We sell experiences — WhatsApp let us deliver the first experience in under a minute."