Catalog Sync
Sync products from Shopify, WooCommerce, or Excel spreadsheets — large catalogs may need initial mapping time.
E-commerce
WhatsApp Store, Catalog & Payments
Sync Shopify and WooCommerce catalogs to WhatsApp, let customers browse products, share carts, and pay in-chat — with abandoned cart recovery and order updates on Ominiflow. Payment methods and catalog sync depend on your store platform and region.
Use WhatsApp as a sales channel, not just a support line. Sync product catalogs, send shoppable messages, recover abandoned carts, and collect payments where WhatsApp Payments or your gateway is supported.
Shopify
Native sync
Native sync
UPI
In-chat payments
In-chat payments
Cart
Recovery flows
Recovery flows
Can I sell products on WhatsApp?
Sync Shopify and WooCommerce catalogs to WhatsApp, let customers browse products, share carts, and pay in-chat — with abandoned cart recovery and order updates on Ominiflow. Payment methods and catalog sync depend on your store platform and region.
Yes. Sync your catalog, share product messages, and accept payments where supported. Customers browse and buy in chat — complex checkout with many variants may still send them to your store link.
Last updated: September 2026
Key Capabilities
Shoppable Messages
Send product cards with images, prices, and buy buttons in chat.
Abandoned Cart Recovery
Trigger WhatsApp reminders when shoppers leave items in cart.
Order Updates
Automated shipping, delivery, and COD confirmation messages.
WhatsApp Payments
Collect UPI, cards, and net banking in conversation where enabled in your market.
Inventory Alerts
Notify customers when out-of-stock items are back — requires inventory sync from your store.
Popular Use Cases
D2C Brands
Run catalog campaigns and flash sales on WhatsApp.
COD Verification
Confirm cash-on-delivery orders to reduce RTO.
Repeat Purchase
Upsell complementary products after delivery.
Frequently Asked Questions
Can I sell products on WhatsApp?
Yes. Sync your catalog, share product messages, and accept payments where supported. Customers browse and buy in chat — complex checkout with many variants may still send them to your store link.
Does Ominiflow integrate with Shopify?
Yes. Native Shopify integration syncs products, triggers cart recovery, and sends order status updates. Initial OAuth connection usually takes under 15 minutes; template approval is separate.
What payment methods work on WhatsApp?
UPI, cards, and net banking via WhatsApp Payments and Razorpay integration, depending on your market and Meta's availability in your region. Not all payment rails are live everywhere.
How does abandoned cart recovery work?
When Shopify reports an abandoned cart, Ominiflow sends a personalized WhatsApp reminder with product details and a checkout link at intervals you configure. Recovery rates vary by category and offer — typical ranges are 10–25%, not guaranteed.
Related Resources
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