WhatsApp Message Templates

Finance & BFSI

EMI Reminder & Bounce Message Template

Utility template for EMI due reminders and bounce notifications — amount, due date, late fee warning, and payment link.

Send T-3 days, on due date, and T+2 after bounce as separate Utility templates. Include PAID quick reply for reconciliation.

Integrate with LMS or Razorpay payment links. See NBFC case study for collection workflow patterns.

Sample Template Copy

Hi {{1}}, your EMI of ₹{{2}} for loan *#{{3}}* is due on *{{4}}*.

Pay now to avoid late charges: {{5}}

Already paid? Reply PAID with transaction ID.

Variables: {{1}} customer_name, {{2}} emi_amount, {{3}} loan_id, {{4}} due_date, {{5}} payment_url

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