WhatsApp API Tutorials

Automation

No-Code Chatbot Builder — Getting Started

Build your first WhatsApp chatbot in Ominiflow — nodes, variables, handoff to agents, and fallback messages.

Keep flows under 5 levels deep for mobile UX. Always include "Talk to human" escape. Test on Android and iOS — button rendering differs slightly.

How It Works

  1. 1
    Create new bot flowDashboard → Chatbots → New flow from blank or template.
  2. 2
    Add welcome nodeGreeting + quick reply buttons for main menu options.
  3. 3
    Capture variablesAsk name, phone confirm, qualification questions — store in session.
  4. 4
    Set agent handoffHigh-intent path routes to shared inbox with variable summary.
  5. 5
    Publish & testScan QR, run full path, check CRM sync if connected.

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