Managing Multiple WhatsApp Business Numbers
Add regional, brand, or department numbers under one Ominiflow workspace — permissions, routing, and billing.
Common setups: sales vs support numbers, Hindi vs English regional lines, multi-brand agencies with client WABAs.
How It Works
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1
Add WABA in dashboardSettings → Phone numbers → Add number or port existing.
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2
Verify each numberOTP verification via Meta for new numbers.
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3
Assign team permissionsAgent groups see only assigned numbers/inboxes.
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4
Configure routing rulesKeyword or chatbot path routes to correct number.
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5
Monitor per-number qualityEach number has independent quality rating and tier.