WhatsApp API Case Studies

Rajshri Jewellers logo

Rajshri Jewellers

Retail & Jewellery

Rajshri Jewellers: Festive Campaigns Without Inbox Chaos

Showroom retail uses approved WhatsApp templates for collection drops, gold-rate updates, and appointment slots — so festive peaks do not mean all-night catalogue replies.

Last updated: 2026-07-22

Templates
Collection + rate updates
Bookings
Appointment slots in chat
Shared inbox
Marketing + floor
Opt-in
Compliant broadcasts

The Challenge

Festive seasons meant late nights answering the same catalogue questions on personal WhatsApp. Showroom staff could not focus on buyers already in store.

The Solution

Marketing templates for collection photos and gold-rate updates to opted-in customers. Appointment booking flows route warm buyers to the showroom. Shared inbox keeps retail marketing and floor staff aligned.

"Our showroom team focuses on buyers who are already in the store."

— Retail Marketing, Rajshri Jewellers

Related

Need help? Chat with AI