CRM stage triggers
Auto-send when deal goes cold or cart abandons.
Retargeting
WhatsApp Retargeting & Re-engagement
Re-engage cold leads and cart abandoners with WhatsApp retargeting sequences — CRM-triggered templates, win-back offers, and read-receipt based follow-ups on Ominiflow.
Email retargeting gets ignored. WhatsApp retargeting hits the inbox customers actually open — with compliant opt-in and template categories.
Win-back
30-day flows
30-day flows
Cart
Recovery
Recovery
CRM
Triggers
Triggers
Is WhatsApp retargeting legal in India?
Re-engage cold leads and cart abandoners with WhatsApp retargeting sequences — CRM-triggered templates, win-back offers, and read-receipt based follow-ups on Ominiflow.
Yes with documented opt-in and approved Marketing templates via the official WhatsApp Business API.
Last updated: September 2026
Key Capabilities
Multi-touch sequences
Spaced templates stop when customer replies.
Offer personalization
Dynamic variables from Shopify or Zoho fields.
Popular Use Cases
Abandoned cart
D2C recovery within 24 hours.
Dormant leads
Re-activate pipeline after 30 days silence.
Frequently Asked Questions
Is WhatsApp retargeting legal in India?
Yes with documented opt-in and approved Marketing templates via the official WhatsApp Business API.
Related Resources
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