WhatsApp Message Templates

Finance & E-commerce

Payment Confirmation Message Template

Utility template confirming payment received — transaction reference, amount, date, and optional receipt download link.

Trigger from Razorpay, PayU, or Stripe webhook on successful payment. Utility category — customer initiated or agreed to the transaction.

Do not combine with upsell copy in the same template. Use a separate Marketing template for cross-sell if opt-in allows.

Sample Template Copy

Hi {{1}}, payment received! ✅

₹{{2}} paid for {{3}}.
Txn ID: *{{4}}*
Date: {{5}}

Receipt: {{6}}

Reply HELP for billing queries.

Variables: {{1}} customer_name, {{2}} amount, {{3}} description, {{4}} txn_id, {{5}} date, {{6}} receipt_url

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