WhatsApp API Tutorials

E-commerce

Abandoned Cart Recovery Setup

Configure three-step cart recovery on Shopify/WooCommerce — timing, templates, discount strategy, and conversion tracking.

Indian fashion and electronics see best results on T+1h and T+24h. Grocery and low-AOV may need shorter windows. Do not exceed three touches per cart.

How It Works

  1. 1
    Ensure checkout opt-inCart recovery requires prior marketing or utility consent — verify checkbox live.
  2. 2
    Create Utility reminder templateT+1h template with product name, image header, checkout link.
  3. 3
    Set sequence timingT+1h, T+24h, T+72h — adjust per category purchase cycle.
  4. 4
    Add optional discount stepMarketing template with coupon on final touch for high-AOV carts.
  5. 5
    Track recovered revenueOminiflow dashboard + Shopify analytics UTM on checkout links.

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