COD Verification Flow Setup
Reduce RTO with YES/CANCEL COD confirmation — template design, dispatch hold rules, and Shopify tag automation.
COD verification typically cuts RTO 25–40% for fashion and beauty. Combine with address validation for high-risk pincodes.
How It Works
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1
Create COD Utility templateOrder summary, amount, YES/CANCEL quick replies.
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2
Trigger on COD order webhookFire within 5 minutes of order placed event.
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3
Set dispatch hold ruleHold unconfirmed orders above ₹1,500 (adjust per margin).
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4
Map replies to order tagsYES → ready-to-ship; CANCEL → auto-cancel or call customer.
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5
Measure RTO weeklyCompare pre/post by courier zone and AOV band.