How to Introduce Yourself on WhatsApp (Message Templates)

To introduce yourself on WhatsApp, write your name, how you got their number, and one reason to reply — in three lines. That is the introduction message people actually answer. A paragraph about your company, or “Hi” alone, dies in the chat list. Use the templates below for a personal chat, a group, or a first sales note. If a team sends the first message to customers, it must be an approved template on Cloud API, not a typed intro from a shared phone.

Longer professional copy: formal WhatsApp message.

The three-line introduction

1. Who: name + role or company.
2. Why this chat: who shared the number, which form, which ad, which group.
3. Ask: one question or one time.

That structure works for “introduction message on WhatsApp,” “WhatsApp intro message,” and “how to start a WhatsApp conversation.” The words change; the order does not.

Introduction message templates

Personal — someone gave you the number

Hi {{name}}, I am {{your name}}. {{mutual friend}} said I should write about {{topic}}. Are you free for a quick text now, or should I try tomorrow evening?

New WhatsApp group

Hello everyone — {{your name}} here, {{role}} at {{company}}. I joined this group for {{reason}}. I will keep product questions in-thread and move support to our business number so this chat stays readable.

Group intros that dump a catalogue get muted. One line on how you will use the group is enough. Creating an invite: WhatsApp group link.

Business — they filled a form or clicked an ad

Hello {{name}}, this is {{agent}} from {{brand}}. You asked about {{product}} on our site / ad. I can share price and delivery for your pincode. Which city should I check?

Business — you are starting the chat

You cannot type a free-form intro to a customer who has not messaged you, unless a 24-hour window is open. Use a marketing or utility template, then continue in the thread. Offers: promotional WhatsApp messages.

Hello {{1}}, {{2}} from {{3}} here. You opted in for updates on {{4}}. Reply YES to get your first note, or STOP to opt out.

How to start the conversation after they say hi

Thanks for writing, {{name}}. I am {{agent}} — I handle {{orders / bookings / support}} here. Tell me the order ID or what you need, and I will take it from here.

What teams should not do

• Do not introduce five different people from five personal SIMs. Customers lose the plot. Use one official number and a shared inbox.
• Do not send the intro to people who never opted in. That is spam, not networking.
• Do not pin a 200-word company story as the first bubble. Put the story on the website; keep WhatsApp short.

FAQ